Now delivering in Lubumbashi


Order from the best local kitchens, pay with M-Pesa, Airtel Money, Orange Money or cash, and follow your rider live on the map, right to your gate.

Download the app
MM-PesaAAirtel MoneyOOrange MoneyCCash on delivery
Fik'apa rider app: new delivery request
Fik'apa customer app
ETA · #F-2841
Patrick is 4 min away
M
$21.75
Paid with M-Pesa
  • 0
    apps, one account
    Customer, restaurant and rider profiles
  • 0
    ways to pay
    M-Pesa, Airtel Money, Orange Money, cash
  • Live
    GPS tracking
    Every moto, every metre, real time
  • 0
    languages
    Français and English, built in
Walkthrough

Every screen below is the real app. Scroll to walk through an order, or press play.

Sign in with your number
Step 01 / 09

Sign in with your number

No passwords. Enter your +243 number and confirm the 4-digit SMS code. Google, Apple and email work too.

One platform, three apps

One download. One account can switch between customer, restaurant and rider profiles.

Order in minutes

  • Phone + OTP sign-in, no passwords
  • Saved addresses with landmarks and gate notes
  • Mobile-money checkout and promo codes
  • Live map tracking, masked calls and chat
  • Ratings, tips and order history
Customer: 07-home
Customer: 09-restaurant
Customer: 16-tracking-on-the-way
Mobile money first

Push-to-pay straight from checkout: approve on your phone and you are done. Prefer cash? Pay the rider in USD or CDF.

  • Idempotent payments: never charged twice
  • Automatic refund if a restaurant declines
  • Receipts in the app and by SMS
Fik'apa checkout paying with M-Pesa
Order #F-2841
ETA14 min
PM
Patrick M. 4.9
Red Honda Ace 125 · 4521 AB/HK
CallChat
Live tracking

Our dispatch engine finds the nearest rider while your meal is being prepared, so the moto arrives as the food comes out of the kitchen.

Smart dispatch
Nearest-rider matching that widens its radius round by round, with ops alerted if nobody accepts.
Masked calls
Customers and riders talk without ever seeing each other’s number.
PIN hand-off
A one-time 4-digit PIN proves the right person got the right bag.
SOS built in
Riders have a one-tap SOS that goes straight to our operations team.
Web console

A real-time web console for partner restaurants and the Fik’apa operations team: orders, menus, riders and money, all on one screen.

console.fikapa.com/admin/orders
Fik'apa console: Orders
Grow with us

List your restaurant

Reach hungry customers across Lubumbashi. Onboarding takes a day: menu, photos and a tablet-ready console.

Ride with Fik’apa

Flexible hours, pay shown before you accept, tips that go 100% to you, and weekly payouts.

Lunch · 24 peopleDelivered
$312.00
Event · FridayScheduled
$1,240.00
Invoice · OctoberPaid
$4,860.00

Fik’apa for Business

Team lunches, events and monthly invoicing for offices, mines and hotels.

Beyond food

Food is live today. The same riders, payments and tracking will soon bring much more to your door.

Food
Live now
Groceries
Coming soon
Pharmacy
Coming soon
Parcels
Coming soon
Water
Coming soon
Business
Coming soon

Get the app for iPhone and Android. Free to download, free to sign up, and your first order is 10% off with WELCOME10.

Coming soon toApp StoreComing soon toGoogle Play
Delivery PIN screen
Fik'apa home screen
Contact us

Questions, partnerships, press or support: our Lubumbashi team answers every message.

Head office
Fik'apa SARL
Avenue Kasa-Vubu, Quartier Golf
Lubumbashi, Haut-Katanga
DR Congo
Get directions
Support 7 days · 8:00–23:00 (CAT)